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Citizen Complaints and Compliments

The Illinois State University Police Department strives to uphold high standards of integrity and professionalism for all of our officers.  As such, we encourage those who have a complaint against an officer, for alleged misconduct, or improper handling of an incident, to contact the ISU Police Department and speak with an on duty supervisor.  Additionally, we feel it is important to recognize those officers who exceed the expectations of those we serve, and encourage the public to compliment an officer by calling or emailing the department at

Generally, complaints against personnel should be received by a supervisor of a higher rank than the officer about whom the complaint is being made.  In cases in which an officer of higher rank is not on duty, the complainant may be referred to another supervisor.

Our goal is to resolve the issue by speaking to a supervisor, however in some cases Illinois law provides that complaints against a peace officer must be “sworn affidavits” (50 ILCS 725/3.8).  ISU Police provides the following  Complaint Form  to assist a citizen in creating such an affidavit.  ISU Police also provides Notary Public services at no cost to the citizen to assist them with the affidavit. 

All sworn affidavits filed with ISU Police will be thoroughly investigated and the citizen will receive written communication at the conclusion of the investigation.  Should the complainant decline to provide a sworn affidavit the complaint may be investigated at the discretion of the Chief of Police (or designee).       

NOTE:  It is a criminal offense to knowingly file a false police report.

Citizen Complaint Form

2018-01-18T10:02:02.938-06:00 2018